What does therapy cost at The Play Way?

Individual therapy for children and adolescents is R650 a session. Individual therapy for adults is R700 a session. Parent or guardian consultations are R700. Relational therapy, including parent and child work, is R1 200 a session. Group offerings are priced separately, from R500 for a Creative Sunday.

Can I claim from my medical aid?

The Play Way is a cash practice, so fees are paid directly to the practice. If you need documentation to claim, you can request a monthly invoice to submit to your medical aid. Reimbursement depends on your individual plan and remains your responsibility.

Therapy sessions are paid by EFT directly to The Play Way, in advance. A booking is confirmed once payment or proof of payment has been received. Group offerings such as Creative Sundays and The Play Lab are booked and paid for directly on this website.

What is the cancellation policy?

Appointments can be cancelled or rescheduled with at least 24 hours' notice. Sessions cancelled with less than 24 hours' notice, or missed without contact, may be charged in full. Exceptions may be made at the therapist's discretion in cases of genuine illness or emergency.

Fees & payment

What it costs, and how it works.

Clear information about fees, payment, cancellations and what to expect when working together.

A quiet studio corner: a low armchair, an open notebook and a lit candle.

Session fees

Individual & Relational Therapy

Session	Fee
Child & Adolescent Individual Therapy Ages 6–18	R650
Adult Individual Therapy Ages 18+	R700
Parent/Guardian Consultation Scheduled when helpful to the therapeutic process	R700
Relational Therapy Partners, parent–child, and other relational sessions	R1 200

All therapy fees are per session.

Group Offerings

Offering	Fee
Creative Sundays Monthly Gathering · Per session	R500
Women's Circle Four-session Cohort · Instalment plan available	R3 000
The Play Lab Per Child · Per school-holiday session	R500
Thresholds Occasional immersive experience	TBA
Tailored Workshops & Programmes Developed around your group or organisation	On Enquiry

Fees are reviewed periodically. Current fees will always be reflected on this page. Any changes to ongoing therapy will be communicated in advance.

See Group Offerings

How payment works

Different types of work follow different payment routes.

Therapy Sessions

The Play Way is a cash practice. Therapy sessions are paid by EFT directly to the practice, in advance.

A booking is confirmed once payment, or proof of payment, has been received. Sessions that have not been paid for or confirmed may be released to another client.

Group Offerings

Group offerings are booked and paid for through this website.

Depending on the offering, you may either book directly or register your interest first. Where registration is required, your place will be confirmed before payment is requested.

Payments are processed securely through PayFast. Card details are not sent to or stored by The Play Way.

Tailored Workshops & Programmes

Tailored workshops and programmes are arranged by enquiry.

Once the shape of the work is clear, a proposal and quotation will be provided, with invoicing and payment arrangements agreed from there.

Medical Aid

Fees are paid directly to The Play Way rather than claimed on your behalf.

If you need documentation for a medical-aid claim, you can request a monthly invoice.

Reimbursement is subject to your individual medical-aid plan and remains your responsibility.

Practice No.: 1328441
HPCSA No.: AT0002321

Cancellation & rescheduling

Designed to respect both your circumstances and the time held for you.

Plans and circumstances change. This policy aims to be fair to both sides while protecting the time set aside for your work together.

Individual & Relational Therapy

Appointments may be cancelled or rescheduled with at least 24 hours' notice.
If you cancel with the required notice and do not wish to reschedule, you may request a refund. Refund requests should be made within seven days of the cancellation.
If a session needs to be cancelled because of illness or an unforeseen emergency, every effort will be made to accommodate a rescheduled appointment.
Sessions cancelled with less than 24 hours' notice, or missed without contact, may be charged in full. Each situation will be considered individually where genuine illness or emergency is involved.

If you do not arrive

Your appointment will be held for 10 minutes from the scheduled start time. If there has been no contact after 10 minutes, the session will be treated as a no-show and may be charged in full.

Late arrival

If you arrive late, the session will generally still end at the scheduled time, so that the next person's appointment is not affected.

Repeated rescheduling

Rescheduling is sometimes necessary. If frequent changes begin to make it difficult to maintain a consistent therapeutic process, we may discuss alternative arrangements or a different regular appointment time.

Concentric ripples spreading across still water in low golden light.

Cancellation & rescheduling

Group & Workshop Bookings

Minimum Attendance & Payment

Each group or workshop requires a minimum number of participants to proceed. Payment is made when you book or, where registration is required, once your place has been approved.

If an offering does not reach its minimum and does not go ahead, you will receive a full refund or may choose to transfer to another available date.

Participant Cancellations

Participants are requested to provide at least 24 hours' notice of cancellation before the scheduled workshop or the first gathering of a multi-session programme.

Eligible cancellations may be refunded or transferred to another available date or programme. A reasonable administration fee of up to R50 may apply to refunds, depending on the circumstances and costs incurred.

Late cancellations may be subject to a reasonable cancellation charge, taking into account the notice provided, costs incurred and the possibility of filling the place.

Emergencies should be communicated directly to The Play Way as soon as reasonably possible. No cancellation fee will apply where prohibited by law, including where the participant is unable to attend due to their death or hospitalisation.

Cancellations by The Play Way

If The Play Way cancels a workshop or programme, participants will receive a full refund without deductions or may choose to transfer to another available date or programme.

Multi-Session Programmes

Bookings for Women's Circle and other multi-session programmes cover the complete experience. Requests to cancel after a programme has commenced will be considered in accordance with applicable consumer law, taking into account sessions already delivered and reasonable costs incurred.